Consumer Reports

What is Consumer Reports

Consumer Reports is the most authoritative resource for product information. Published by a non-profit, independent test organization, Consumer Reports’ print publication is one of the most popular magazines in the world. The online version is available through NC LIVE and is full-text (with images) from 1991.

What do I use it for?

  • To compare the quality and cost of major purchases, such as buying a car, before you make them.
  • To find unbiased information about safety issues, such as determining what foods are safe for your baby.
  • To get the latest performance information about an industry or product, information you might need if you’re starting a business or patenting a product.

Accessing Consumer Reports

  • To find Consumer Reports, click here. (You can also find the link by clicking Research at the top of any DCL web page and selecting the Magazines & Newspapers section or by choosing Consumer Reports from the alphabetical list of online resources.)
  • When entering Consumer Reports, you may be asked for your library information by NC LIVE. If so, select Durham County from the inital dropdown list, then enter your library card number (beginning with “2345…”). Valid information will take you through NC LIVE to the Consumer Reports page.
  • If you have trouble with access, please contact your branch or use the NCKnows chat on the NC LIVE page.

Searching Consumer Reports

  • The front Consumer Reports page has publication details and ways to browse articles by year and issue. To search Consumer Reports, find the Search within this publication link in upper right-hand corner.
  • Search for Consumer Reports articles and data by leaving the automatically provided JN “Consumer Reports” and adding AND + your search terms to the end of the search field. (i.e., JN “Consumer Reports” AND cell phones)
  • Use the options in the left-hand sidebar to narrow your date range and subject. Read the abstract in the record of each article to find out what the article is about. To access the article as it appears in the periodcal (with magazine layout and photos), download the PDF option provided under the full-text aticles.

Special Features

  • Visual Search – While the basic and advanced search are excellent, the visual search is handy if you are interested in a more general topic but need to narrow your focus. Use the visual search to pop out related topics and move easily between subject areas.
  • Photos – The Consumer Reports database provides the corresponding photos from the print publication.
  • Other Options – Use the gray toolbar on the right of each article to save, share, and cite the article
  • SmartText Searching – By clicking the Find Similar Results link on the right side of each article, you can search across the database for related information.