From April 23, 2018 to May 20, 2018, Durham County Library will be conducting an online survey to find out how our patrons use the library’s computers and internet connection and how this service has made a positive impact on their lives. This information will help the library improve its technology services and communicate the value of providing free access to computers and the internet within the community. The Impact Survey is anonymous, available in English and Spanish, and takes 10-15 minutes to complete.
Participants who complete the survey can enter a drawing to win an Amazon Kindle Paperwhite.
The Impact Survey is the result of a successful research initiative from the University of Washington with support from the Bill & Melinda Gates Foundation. In 2009, the University of Washington Information School conducted Opportunity for All: How the American Public Benefits from Internet Access at U.S. Libraries, which was the first large-scale investigation of the ways U.S. library patrons use computers and the internet at public libraries, why they use it, and how it impacts their lives. The study was instrumental in providing evidence that access to the internet at U.S. public libraries has a profound and measurable impact on individuals and communities.
The Impact Survey is coordinated by the University of Washington Information School. For more information about the Impact Survey, visit http://impactsurvey.org.