The catalog lets you view and manage your account activity, including holds and checkouts. To access these options, you can start with the blue button at the top right of the site – it should say Log In / My DCoL if you’re not logged in yet, or your username if you are. When you click that button, a menu of common account tasks will come up. Look under “My Borrowing” for the “Checked Out” and “On Hold” links:
Placing a hold
Whether the book you want is available right now or has a waitlist, placing a hold is the way to request it for checkout whenever it’s ready.
To place a hold, first find the item you want by searching or browsing. For most items, you’ll see a green button to the right. For print items, the button says “Place a Hold.” For ebooks and e-audio with a waitlist, the button says “Request this Download.” Find the format you want, then click the green button to place your hold (click the image for a larger view):
The For Later button is separate from the hold system – it places the item on your For Later shelf, which is a tool the catalog offers to let you track your own reading if that’s useful to you. The For Later shelf is completely optional to use, and clicking For Later does not request an item. Only placing a hold actually requests the item for checkout.
In a few cases, you might not see a hold button. That means the item is provided through a service that doesn’t use holds, like Hoopla.
Viewing and managing your holds
You can see all your current holds here: https://durhamcounty.bibliocommons.com/v2/holds. From the account menu, look for My Borrowing > On Hold. The holds list includes both digital and physical items in the same place. Your can sort the list by hold status, your place in line, hold expiration date, or other criteria.
For each of your holds in the list, you’ll see the current status (Not Ready, In Transit, or Ready) and a button to cancel the hold. Up until the hold is ready, you’ll also see a button to pause it – that lets you delay checking out the item without losing your place in line. For physical items, you’ll also see your pickup location and the expiration date for the hold.
When one of your holds is ready, it will show a Ready status indicator. It will also show the date by which you need to pick it up:
For an ebook that’s ready, you’ll see a new option to check the book out. After you click the button and follow the prompts, the book will show up on your Checked Out list to download.
Holds and Library Take-Out!
With the current Library Take-Out! service, there is a limit of 5 holds on physical items at a time. (Holds on digital items are counted separately.)
Once your item is ready to pick up, you’ll get a notification. You’ll also see its status as Ready on your holds list. You can schedule a pickup appointment online or call the library at 919-560-0103 to make an appointment. If more of your holds become ready before your appointment, they’ll automatically be included for you.
Library staff will check out your item(s) to your account in advance of your appointment – usually that happens either the evening before or the morning of the appointment. At that point, the item will move from your On Hold list to your Checked Out list.
When you’ve checked out your items, you’ll be able to place more holds back up to the 5-item limit.
You can see a list of everything you have checked out here: https://durhamcounty.bibliocommons.com/v2/checkedout. From the account menu, look for My Borrowing > Checked Out. As with holds, the checkouts list includes digital and physical items in the same place. Your items will show up sorted by due date.
Each item in the list will show a due date and a count of how many times you’ve renewed it so far. If it’s renewable, there will be a button to let you do that. An item may not be renewable if there’s a waitlist or if you’ve already renewed it 5 times. You may also see a note about people waiting. That’s based on the total number of holds on the title and doesn’t account for how many copies we own – as long as the Renew button appears, you can go ahead and renew your item guilt-free.
For ebooks, you’ll see the due date, along with the option to download your book, read it in the browser, or return it early.