Top Menu

Employment

Current Durham County Library open positions are listed below. To apply for a position, click the “Apply Now” link within the position description. You will be taken to the description on the Durham County website where you can apply online.

For a complete list of all Durham County job openings, see the county’s employment page.

Current Openings

MARKETING & DEVELOPMENT MANAGER

Under the supervision of the Library Director, the Marketing & Development Manager works on public relations, marketing and communications projects that support the library’s strategic plan and maintain brand stewardship. Some of the tasks include: researching, writing, coordinating media relations; developing campaigns and marketing ideas that will raise awareness about library programs, services and events; organizing special events; conducting needs assessments and research. Must be self-motivated, organized and able to perform multiple tasks simultaneously under tight deadlines, including tedious or exacting work. Must be able to work independently or in a team while maintaining effective working relationships with various internal and external customers. Must have excellent communication, interpersonal and customer service skills and be able to exercise discretion, tact and professionalism when representing the library in one-on-one situations or when making presentations. Must have conversant knowledge about emerging technologies for proactive communications, i.e., blogging, social networking, podcasting, etc. Must be flexible to assume other duties and work evenings and/or weekends when needed for special events or projects. This person will serve as a member of the Library’s Executive Leadership Team and attend bi-monthly Library Board of Trustees meetings. Attendance at Friends of the Durham Library, Durham Library Foundation and Board of County Commissioners meetings may be necessary as well. Bilingual – English/Spanish, a plus.

Knowledge, Skills and Abilities:

  • At least five years progressive management experience in marketing, public relations or advertising.
  • A background of demonstrated responsibility for planning, coordination, supervision, or oversight of marketing or public relations for an entity which serves at least 50,000 customers/users or for a program/festival/event which serves an audience of at least 10,000.
  • Experience producing brochures/tabloids/mailings or other specialized products associated with major marketing campaigns.
  • Experience coordinating marketing/public relations activities with organizational fundraising efforts.
  • Experience working under pressure to meet both internal and external media deadlines.
  • Experience managing crisis responses for programs or organizations.
  • Experience managing internal customer relations.

Requirements:

Any combination of education and experience equivalent to graduation from an accredited college or university with major work in marketing, communications, public relations, journalism or English or a related field and two to five years of professional experience in public information and relations work. Supervisory experience required.

Job Type: Full-time

Posting Date: 05/18/2016

Closing Date: 06/03/2016

Salary Min: $47,916.00

Salary Max: $86,248.00

Position Number: 40001699

APPLY NOW

SYSTEM SUPPORT TECHNICIAN

Performs responsible work as a Technology Assistant for the Durham County Library. Configures and provides support for standard IT as well as library specific hardware and software such as Envisionware PC management and printing, Horizon ILS, 3M automated sorter, and 3M self-check.  This also includes hardware, software, and processes related to the Maker Movement – 3D printers, laser cutters, Arduino, Raspberry Pi’s, and others.  Assists in supporting the library’s core applications on site and through SaaS. Investigates hardware and software issues for all library computers and equipment. Assists with technology needs of programming for the public and staff meetings as needed.  Some evening and weekend work required.

Knowledge, Skills and Abilities:

  • Strong troubleshooting skills and diligent follow through.
  • Proficient at quickly learning software applications and configuring them.
  • Experience working with Microsoft Office suite in a support role.
  • Strong understanding of core networking concepts (e.g. TCP/IP, DNS, DHCP, Windows firewall, wireless, basic switching and basic routing).
  • Comfortable with creating documentation, including but not limited to, SOP’s (standard operating procedures) related to technology throughout the library and for specific departments  – both in written form and using multimedia (video).
  • Ability to work independently or as team member.
  • Able to communicate effectively and courteously with staff with various levels of technical experience.
  • Ability to take initiative and use creative and innovative thinking to find solutions to computer or technical problems.
  • Working knowledge or experience with “cloud” based applications and services. (e.g. Office 365 or Google Apps).
  • Basic understanding of Active Directory administration (User accounts, security groups, GPO’s and understanding of OU structure).

Requirements:

Any combination of education and experience equivalent to graduation from high school, supplemented by courses in microcomputer systems, database management and two (2) years of experience in PC configuration, installation, troubleshooting and repair.

Preferred:

  • Current Microsoft Certified Systems Administrator certification, Current A+ as well as Network + or CCNA certifications, and/or some Linux knowledge.
  • Some knowledge of scripting in any language.
  • Working knowledge of application installation and deployment options (e.g. MSI packages, SCCM, silent installs, etc.).
  • Experience supporting and installing Windows desktops as well as configuring server systems.
  • Experience supporting secured environments and implementing security controls, including but not limited to, BIOS configuration, GPO’s, SCCM, anti-virus, user account security, security group management, proprietary hardware (i.e. security gates), etc.
  • Previous experience developing and updating workstation images using Microsoft imaging tools (i.e. DISM, WinPE, and WDS).

Job Type: Full-time

Posting Date: 05/18/2016

Closing Date: 06/03/2016

Salary Min: $39,600.00

Salary Max: $71,280.00

Position Number: 40001715

APPLY NOW

TEEN LIBRARY ASSISTANT - NORTH REGIONAL

Support functions of the North Regional Teen Services unit by assisting the Teen Librarian in planning and executing programs and with special projects that support the library’s strategic plan; answering directional and informational questions; assisting customers in the use of library technology such as public computers, printers and copiers; and performing circulation functions such as registering new library borrowers and pulling holds. Serve on system teams and committees as assigned. Provide excellent customer service in a team-based environment. Work is performed under the supervision of the Teen Librarian. Ability to speak Spanish a plus. Although the position is based at the North Regional Library, the successful candidate may be asked to work at other locations

Knowledge, Skills and Abilities:

  • Thorough knowledge of library policies and procedures; general knowledge of library principles, methods, materials and practices.
  • Ability to establish and maintain effective working relationships with library employees and patrons.
  • Ability to acquire special competence in a specific phase of library work.
  • Ability to supervise and train subordinate workers.

Requirements:

Any combination of education and experience equivalent to graduation from an accredited community college with study in library science or related field and six months experience in general library services.

Job Type: Part-time, 50%

Posting Date: 05/20/2016

Closing Date: 06/03/2016

Salary Min: $26,620.00

Salary Max: $47,916.00

Position Number: 40004075

APPLY NOW

Updated: May 21, 2016