Digital Navigators
Digital Navigators are here to help you build digital and technology skills!
Call 919-560-9311 or book online to schedule a free in-person appointment with a Digital Navigator to help with:
- Creating or managing an email account
- Navigating your smartphone, tablet, or laptop
- Using everyday software (Microsoft Office, Google Workplace, and more)
- Using the internet safely and confidently
- Learning basic computer and internet skills
- Finding affordable devices
- Accessing affordable internet
- Technology and digital skill building
- Library resources
- Locating and accessing community resources
Digital Navigators cannot repair or troubleshoot devices or complete tasks like data transfers, data recovery, device set up, or operating system updates.
Digital Navigators cannot provide medical, financial, or legal advice or assistance.
Durham County Library policies, including the Courteous Conduct Policy and Acceptable Use of the Internet, apply to all Digital Navigator appointments.
Patrons aged 18 and under must be accompanied by an adult guardian to their appointment.
What to bring to your appointment
Bring anything you’ll need for your session – your device and charger, your usernames and passwords, and a notebook and pencil or pen to take notes with. Don’t have a laptop? No problem! The library has laptops to use during appointments!
Computer classes
Computer classes are offered at multiple library locations! All classes are free, and you do not need a device or library card to attend classes. Classes are offered on different days of the week and at different times of the day at multiple library locations. Computer classes cover introductory skills from using computers to using e-books to special topics!
Computer classes at all library locations
Computer Club @ Stanford L. Warren
Online job resources and training
Applying for jobs online can be overwhelming. Use these resources to learn how to safely and confidently apply for jobs online.
- LinkedIn Learning video tutorials
- Department of Labor Career One Stop
- AARP job search toolkit
- Job scams tutorial
- NCWorks
- StepUp Durham
- Coursera job search guide
- Learn Free – The Job Search
Get more job help from Durham County Library’s Small Business Center >
Featured online resources
The library has free independent online learning resources! Use these resources to learn at your own pace at home! These resources include introductory digital and technology lessons to more advanced digital and technology skills. You will need a library card to access online learning resources.
Northstar Digital Literacy
Northstar Digital Literacy tests your computer skills. You can build skills in key areas, and demonstrate your knowledge by earning certificates and badges.
LinkedIn Learning
On-demand videos, courses, and curricula for business, software, technology, and creative skills.
Help and more info for LinkedIn LearningLearningExpress Library
Computer skills classes including Microsoft Office and test prep.
Help and more info for LearningExpress LibraryGale Courses
Instructor-led courses in business, writing and publishing, computer applications and technology, and healthcare.
Help and more info for Gale CoursesBrainfuse JobNow
Live assistance, skill building lessons, and full service test center for adult learners.
Help and more info for Brainfuse JobNowGotResumeBuilder
A free resume-building tool available to North Carolina public libraries.
More technology resources
Appendices
Durham County Library Technology Policy
Durham County Library Privacy Policy